“Quite simply the best book I have ever read on negotiating in situations of extreme conflict”

Matthew Bishop, The Economist Group

“Dan Shapiro has written a masterpiece – clear, insightful, and practical – about the most difficult and emotionally – charged of negotiations: those that revolve around identity. Highly recommended!”

William Ury, co-author of Getting to Yes & author of Getting to
Yes with Yourself

For anyone struggling with conflict, this book can transform you

Negotiating the Nonnegotiable takes you on a journey into the heart and soul of conflict, providing unique insight into the emotional undercurrents that too often sweep us out to sea. With vivid stories of his closed-door sessions with warring political groups, disputing businesspeople, and families in crisis, Daniel Shapiro presents a universally applicable method to successfully navigate conflict. A deep, provocative book to reflect on and wrestle with, this book can change your life.

Be warned: This book is not a quick fix. Real change takes work. You will learn how to master five emotional dynamics that can sabotage conflict outside your awareness:

  1. Vertigo: How can you avoid getting emotionally consumed in conflict?
  2. Repetition compulsion: How can you stop repeating the same conflicts again and again?
  3. Taboos: How can you discuss sensitive issues at the heart of the conflict?
  4. Assault on the sacred: What should you do if your values feel threatened?
  5. Identity politics: What can you do if others use politics against you?


“One of the most important books of our modern era” 

Amb. Jaime de Bourbon
Dan Shapiro Global